ghd repairs - Ion Originals Facebook

Do ghd repair hair straighteners? We hear this question a lot. So the ghd company is owned by Jemella Ltd. and from what we hear from customers is that the answer that in most cases ghd will replace rather than repair ghds under warranty. The warranty period varies by model so check this before sending them away. We do know from customer feedback that ghd will not repair the older models and would require a postage fee if you want them returned. 

We hear from plenty of people who own a ghd who find when they store a ghd away after use or pack them for travel that the power plug can scratch and cause damage to the plates. This exposes the metal plate under the protective coating and effects how smoothly the ghd goes through the hair. There is a good simple solution out there. Try using a heat protective pouch heat mat or an iron guard.



We are so proud to announce we have been awarded a Feefo GOLD Trusted Service Award for outstanding service in 2018! We’d like to thank all of our amazing customers for your continued support and our wonderful dedicated team for their hard work!


You can check out our feefo reviews here:


We are often asked this question, 'How Long Should my GHD Last?' It is an interesting question and the simple answer is there is no reason your ghd should not be able to be repaired for many years. Most compatible and original spare parts are available so everything electrical can be replaced.


Christmas at Ion Originals


Here at Ion Originals Ltd we have Christmas wrapped up! Not only do we offer our 48hr GHD Repair Service; we have a full range of Spares, Accessories and our very own professional styler!