ghd repairs - Ion Originals Facebook


The ghd brand has had plenty of celebrity endorsements over the years, from the entertainment world the likes of Victoria Beckham, Jennifer Aniston, Gwyneth Paltrow, Madonna and Katy Perry who became 'the face of ghd' and was involved in the launch of the 'Scarlett Collection' in 2011.


We often get asked ow long the manufacturers warranty is on a ghd hair straightener. We Jemella currently offer a 24 month warranty on the new stylers such as the gold IV and gold series stylers. There is some false information out there that ghd offered a lifetime guarantee with their straighteners, this is not true so be careful before simply returning your product to the manufacturer as they may not be able to repair the older straighteners and we hear they may charge to have them returned to the owner.

We hear from plenty of people who own a ghd who find when they store a ghd away after use or pack them for travel that the power plug can scratch and cause damage to the plates. This exposes the metal plate under the protective coating and effects how smoothly the ghd goes through the hair. There is a good simple solution out there. Try using a heat protective pouch heat mat or an iron guard.

Do ghd repair hair straighteners? We hear this question a lot. So the ghd company is owned by Jemella Ltd. and from what we hear from customers is that the answer that in most cases ghd will replace rather than repair ghds under warranty. The warranty period varies by model so check this before sending them away. We do know from customer feedback that ghd will not repair the older models and would require a postage fee if you want them returned. 

We are often asked this question, 'How Long Should my GHD Last?' It is an interesting question and the simple answer is there is no reason your ghd should not be able to be repaired for many years. Most compatible and original spare parts are available so everything electrical can be replaced.