Can the ghd Platinum model be repaired?

Yes, ghd platinum hair straighteners can be exclusively be repaired by ourselves (Ion Originals Ltd.) in the UK please follow the instructions to book your ghd platinum repair. We are not aware of any other company or website offering a ghd platinum electrical repair service. Common faults we are can fix are;


 GHD Platinum Flashing Red LED Light

 GHD Platinum Flashing Red Circle and Beeping

 GHD Platinum Cable Replacement

 GHD Platinum Not Heating Up

 GHD Platinum Overheating


We are currently repairing the Original ghd platinum model S8T261 - we do not currently repair the platinum+ (plus) S8T262.



It is easy to book a repair for your Platinum GHD Hair Straighteners simply follow the online step by step instructions. Our Award winning ghd platinum service costs only £49.99 (a fraction of the cost of replacing them) this includes;


All Replacement Electrical Parts and Labour

PAT Safety Testing

Return Postage

Free Protective Heat Mat

6 Months Guarantee

 2-3 Working Day Return


We can even replace damaged plates and outer casings/arms please contact us for details if your ghd is physically damaged. 







If you have a printer print and fill out the form here and send with the ghd. No printer? No problem! Simply make a handwritten note including the following;
Full Name, Return Address, Mobile Number, Brief Description of the fault and Order number which you will receive after payment.

then send recorded post to;

Ion Originals Ltd.
Unit 2a Greensfield Court, 
Greensfield Industrial Estate,
NE66 2DE


Note: If sending a cheque or postal order payment please make payable to 'Ion Originals Ltd.'








Click here for full terms and conditions of our service

© Ion Originals Ltd. All rights reserved, we have no affiliation with Jemella Ltd. (trading as ghd).